RENTAL RATES:
Charge per day is 670,00 Kn / 90 Euros ( The rental price refers to each started day and can be paied in advance by account or by cash at the time of picking up a motorcycle )
Damage deposit 3700 Kn / 500 Euros ( in Cash)
Excess amount: 3700Kn / 500 Euros
RENTAL AGREEMENT – TERMS & CONDITIONS
Protec Aktiv, Active Tours – touring agency , Stjepana Brozovica 16, HR-51266 Selce
1 Contract with Active Tours.
1.1 By signing this contract, you accept these Rental Terms and Conditions as part of the binding contract between Active Tours, and you, the motorcycle renter, (hereafter known as the “Customer”).
1.2 Active Tours cannot accept any Customer without a signed Rental Terms and Conditions contract.
2 Rental Period
2.1 The Customer will have the motorcycle for the rental period specified in the rental contract. If the Customer does not return the motorcycle on time, he/she is breaching the conditions of the rental contract. Active Tours reserves the right to charge the full daily rental rate if the motorcycle is returned later than agreed on the rental contract.
3 Hours of Business
3.1 Our hours of business are from 09:00hrs to 17:00hrs, Monday to Saturday. Sunday opening may be accommodated by prior arrangement in certain circumstances.
4 Rental Rates
4.1 Rental rates quoted by Active Tours or printed materials are those in effect at time of writing. Active Tours will maintain rates for motorcycle rental as confirmed at time of booking.
5 Damage Deposit
5.1 Rental costs can be paied in advance by account or by cash at the time of picking up a motorcycle.
5.2 Damage deposit will be charged in cash.
5.3 Customers are responsible for the cost of any damage to or theft of the motorcycle while in their care to the limit of 500 Euro, which can be reduced by purchasing additional optional waivers. In the event of theft, keys of your rental motorcycle must be returned to Active Tours, otherwise the Customer is liable to pay for replacement of bike.
5.4 Riders liability to damage on the bike will only be limited to the waiver levels in 5.3, providing that the rider has
- supplied correct information at time of rental.
- obeyed the rules of the Croatian Road Traffic Act.
- adhered to Section 12
6 Motorcycle Reservation
6.1 For any motorcycle reservation, a reservation deposit is required at the time of booking. The reservation deposit is 30% of the rental cost and secures the motorcycle.
6.2 The model of motorcycle will be as defined in the rental contract. The pictures and descriptions of the motorcycles on www.motorentcroatia.com and any printed material issued by Active Tours are representative of the available motorcycles but are not necessarily the specific motorcycles. Active Tours reserves the right to correct online and printing errors at any time.
7 Motorcycle Hand-Over
7.1 The Customer and Active Tours will jointly check the condition of the motorcycle and tyres before signing the rental contract. Having accepted the condition of the motorcycle and tyres, the Customer cannot make Active Tours liable for any damages resulting from a tyre puncture.
7.2 The Customer shall assume all fuel costs. The motorcycle will be supplied with a full tank of fuel and should be returned full. A refuelling charge of 20Euros will apply unless returned with a full tank.
7.3 The rental includes normal tyre wear and tear. The rental does not cover abusive tyre treatment by the Customer. Tyre punctures and the resulting costs are the responsibility of the Customer.
7.4 The Customer agrees to return the motorcycle in the same condition, both in terms of its working condition and its overall appearance.
8 Customer Responsibilities
8.1 In addition to holding a valid motorcycle driving license, the Customer confirms that they have the relevant competence and experience to ride a motorcycle of the type they are renting.
8.2 We want you to enjoy a safe motorcycling experience with Active Tours, so Customers must ensure that they ride safely and sensibly and take extra precautions to account for riding conditions, especially if riding an unfamiliar model or on unfamiliar roads.
8.3 To avoid theft, the Customer must keep the keys to the motorcycle in their possession at all times… The Customer shall leave the motorcycle only in secured parking areas and must use all security devices fitted to and supplied with the motorcycle.
8.4 The Customer must make sure to use the correct fuel and engine oil for the motorcycle. Damage incurred due to incorrect fuelling or engine oil will be the responsibility of the Customer and is not covered under the Collision Damage Waiver option.
8.5 The Customer must not sell, rent or dispose of the motorcycle or any of its parts.
8.6 The Customer must notify Active Tours without delay when he/she becomes aware of a fault in the motorcycle, including any warning lights, before riding any further. The Customer must not, or allow any third party, carry out repairs or any mechanical work on the motorcycle without the permission of Active Tours. If Active Tours gives the Customer permission, Active Tours will only give the Customer a refund if the Customer has a valid receipt for the work.
8.7 For rental periods over a week or 2000km, the Customer shall conduct basic checks every 1000km (i.e. oil & coolant level, tyre pressure, chain tension & grease).
8.8 The Customer must comply with passport, visa, driving and health regulations and all consequences resulting from non-compliance shall be the Customer’s sole responsibility.
8.9 Active Tours strongly recommends that all Customers carry valid travel insurance.
8.10 The Customer must comply with national traffic laws and regulations.
8.11 It is compulsory for the rider and pillion to wear a motorcycle helmet while riding at all times.
9 Motorcycle Condition
9.1 Active Tours will have maintained the motorcycle to at least the manufacturer’s recommended standard. Active Tours assures the Customer that the motorcycle is in roadworthy condition and suitable for renting at the start of the rental period.
10 Payment for Rental
10.1 Active Tours will charge the Customer the total rental charge before the start of the rental period. Upon hand-over of the motorcycle, Active Tours will ask damage deposit.
10.2 If the motorcycle is returned undamaged and no damage has been caused to anybody else’s property whilst renting the motorcycle, the damage deposit will be returned to the Customer.
10.3 If the motorcycle is returned damaged or with parts missing, the damage deposit shall be forfeited in part or in full by Active Tours.
10.4 The Customer agrees to pay Active Tours the following:
- The rental and any other agreed charges as may be offered by Active Tours to the customer.
- The amount of any loss or damage resulting from the Customer not keeping to his/her responsibilities.
- All fines and court costs for parking, traffic or other offences. The Customer must pay the appropriate authority any fines and costs if and when the authority demands this payment.
11 Motorcycle Insurance
11.1 All rented motorcycles are insured for comprehensive vehicle damage, third party liability.
11.2 Active Tours strongly recommends that all Customers and their pillion passengers be covered by adequate personal, accident and medical insurance.
11.3 For the Customer’s safety, Active Tours strongly recommends that suitable clothing such as motorcycle jackets, trousers, leathers, gloves, boots, etc. are worn.
11.4 Active Tours is not liable to the Customer, pillion passenger, his property, his family, heirs or assigns for any damages arising from the acts of the Customer which might result in injury, death or other damage.
11.5 Pillion are also permitted to ride the motorcycle once they have agreed with Active Tours before departure and on production of a valid driving license and have signed the rental agreement form.
12 Conditions for Using the Motorcycle
12.1 All Customers must
- Be at least 25 years old and not more than 75 years of age
- Hold a full and valid motorcycle licence issued from any country within EU/ USA/ Canada/ Australia/ New Zealand
- have ridden more than 5,000 KM in the past 2 years on a bike of similar performance to the chosen rental motorcycle
- Any rider wishing to carry a pillion passenger must be 30 + years of age at the date of riding the bike.
- The Customer must produce his/her current original driving licence before commencing a rental.
- Provide correct information as otherwise in the event of damage to the motorcycle or a road traffic accident, you will lose your damage waiver cover and may be subject to prosecution.
12.2 Driver Exclusions
Any driver:
- Who has been banned from driving in the past 5 years.
- Who has more than two minor driving offences in the past three years.
- Who has made more than one claim in the past three years.
- Who has been convicted of any criminal offences which aren’t considered ‘spent’ or has any pending prosecutions.
- Who has had insurance declined, voided or cancelled or special terms imposed.
12.3 Active Tours rental motorcycles shall be driven exclusively by the riders who appear on the rental contract. The motorcycle is non-transferable. It is valid only for the period and persons specified in the rental contract.
The Customer must not:
- Use the motorcycle for any illegal purpose.
- Overload the motorcycle.
- Use the motorcycle if he/she may reasonably be considered unfit to drive.
- Use the motorcycle whilst under the influence of alcohol or drugs.
- Use the motorcycle for racing, speed testing or teaching to drive.
- Use the motorcycle for carrying fare-paying passengers.
- Use the motorcycle off-road or on racetracks.
- Use the motorcycle to ride on sand, beaches or through seawater
13 Theft, Accidents and Breakdown
13.1 In the case of the motorcycle’s theft or any non-cosmetic damage, the Customer agrees to inform Active Tours without delay and no later than 3 hours of the incident.
13.2 If the motorcycle is involved in an accident, the Customer must not admit responsibility. The Customer should get names and addresses of everyone involved including witnesses and if possible, take photographs of the scene. The Customer should also make the motorcycle secure and tell the police without delay if anyone is injured or if there is a disagreement over who is responsible.
13.3 The customer and pillion (if appropriate) will co-operate with any reasonable request from Active Tours or its insurers to provide statements and other information in respect of the accident when required at any time.
13.4 The Customer agrees to inform Active Tours without delay and no later than 24 hours of the accident. The Customer shall send Active Tours by registered mail a copy of the jointly filed accident report as well as a written declaration describing the circumstances of the accident and the identity of the parties involved in the accident.
13.5 Active Tours will provide a replacement motorcycle or arrange for repair in the event of a breakdown, caused through no fault of the customer. However, Active Tours does not provide a replacement motorcycle in the event of an accident or breakdown caused by the customer.
13.6 Motorcycles come with breakdown cover. In the event of breakdown, the Customer agrees to inform Active Tours without delay and no later than 24h.
14 Additional Services
14.1 Active Tours provides rental equipment such as navigation systems and motorcycle luggage. Any missing or damaged equipment supplied by Active Tours to the Customer will be paid at current replacement value for by the Customer.
14.2 Rentals start and finish at Active Tours in Selce, Croatia or by agreement between Customer and Active Tours on some other place in Croatia. One-way rental options are available with an additional fee.
15 Cancellations, Refunds and Re-bookings
15.1 Cancellations by the Customer up to 90 days prior to the rental will be subject to a 10% cancellation fee. If the Customer cancels the agreement less than 90 days prior to rental, Active Tours shall retain the reservation deposit.
15.2 In case of cancellation by ActiveTours, any Customer payment will be totally refunded, or the booking moved to a later date with the Customer’s agreement.
15.3 Active Tours is not required to make refunds once rental commences regardless of the reason for Customers being unable to complete his or her rental. Active Tours cannot be made liable for unpleasant or unsuitable weather conditions and no refunds are made for such conditions.
16 Contract Conditions and Termination Clause
16.1 Active Tours has the right not to enter into the rental agreement if the Customer:
- Does not sign the Rental Terms and Conditions contract.
- Does not provide an appropriate driving licence.
16.2 Failure to fulfil the above conditions gives Active Tours the right to keep the reservation deposit.
16.3 Once the rental contract has been signed, Active Tours retains the right to terminate the agreement and without notice in case of:
- Non-compliance with the Customer’s responsibilities
- Non-compliance of Customer with the insurance obligations
- Non-compliance of Customer with rental contract conditions
- Abuse of the motorcycle by the customer, e.g. burnouts, wheelies, etc.
- Road Traffic Accident or damage to the motorcycle which renders it unsafe to ride.
16.4 In case of termination of the contract, Active Tours will secure the provided motorcycle immediately. Pick-up costs of €0,50 per kilometre, a €50 contract termination fee plus any required mechanical repairs to the motorcycle will be charged.
17 Photographic Material and Personal Information
17.1 Any photographic material produced by Active Tours or its representatives are the property of Active Tours. The copyright remains with Active Tours. Active Tours can use all of this material for advertising and marketing purposes without any charge from the Customer arising for Active Tours.
17.2 Active Tours will hold and use some of the Customer’s personal information in order to perform this contract with the Customer. From time to time, Active Tours may make the Customer’s personal information available to statutory authorities, however your details will not be released to third parties without your prior opt in consent.
18 General Data Protection Regulatition
The user provides personal information voluntarily. The user’s personal information is required in the process of realizing the required service.